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We value our customers and insist upon the highest degree of security and transparency in customer information policy. Kindly note, our privacy policy is subject to change without intimation and you shall be required to review the same regularly.

  • Consolidation of personal information  

We collect personal identifiable information (email address, name, phone number, etc.) from you when you set up a free account with HelloDiamonds. While most of the sections on the website allow browsing without the need to     become a registered member, certain actions (such as placing an order) involve unique registration per user. We     may utilize your contact information to share with you special offers based on your previous orders and interests.

‘Personal identifiable Information’ refers to any information that identifies or can be used to identify, contact or locate the person, to whom such information pertains including, but not limited to, name, address, phone number, fax number, email address, identification number, etc.

2. Security Precautions HelloDiamonds adheres to strict security and privacy measures. We ensure there is no loss of data, misuse or modification in the information without the knowledge of the user. Once the user has created an account, the information provided herewith is stored in our internal servers with utmost caution.

  • User demographics and profile:

We use the personal information shared by you, to provide services on request. We use your personal information to troubleshoot problems; collect applicable charges; measure interest in our products and services, inform you  about online and offline offers, share industry news, track geographic visitor data and customize your browsing experience. In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users’ activity on our website. We identify and use your IP address to       help diagnose problems with our server, and to administer our website.

  • Cookies

Cookies are small pieces of information stored by a Web server on a Web browser so it can be later reviewed from that browser. Cookies are beneficial in enabling the browser to store information specific to a given user, to     record various aspects of their visit. HelloDiamonds places both permanent and temporary cookies in your           computer’s hard drive to provide the user with uninterrupted personalized services. HelloDiamonds’ cookies do       not save any of your personal identifiable information.

  • Marketing activities 

For the purpose of communicating information with our users, regular emails will be shared from HelloDiamonds   or from our partners after the user has signed up for an account. You may at any time, unsubscribe or opt-out       from these emails.

If you have any questions related to our Privacy Policy, please direct them to 

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